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Job Details

Weekend Logistics Specialist

Company name
Transplace, Inc.

Rogers, AR, United States

Employment Type

Logistics, Operations, Customer Service, Transportation

Posted on
Jun 18, 2021

Valid Through
Oct 01, 2021

Apply for this job


\u003cp\u003e\u003cstrong\u003eWeekend Logistics Specialist\u003c/strong\u003e\u0026nbsp; have the important role of managing internal processes to exceed customer expectations regarding freight management and on time delivery. In this position, you\u0027ll be responsible for planning, routing, and executing deliverables for customers in industry like Consumer Packaged Good, Manufacturing, Oil and Gas, etc.\u0026nbsp;\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e** Weekend Shift: Thursday-Sunday / Hours: 7:00am -6:00pm**\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003ePRIMARY JOB ACCOUNTABILITIES:\u003c/strong\u003e\u003c/p\u003e
\u003cli\u003eFreight Covered Every Day (Exceed customer on-time pick-up and delivery expectations; proactive analysis to prevent service failures)\u003c/li\u003e
\u003cli\u003eCustomer Relationship (Consistent and professional communications; effective, prompt and courteous communications with respect to difficult situations, relaying service failures, etc.)\u003c/li\u003e
\u003cli\u003eCarrier Relationship (Productive carrier relationship development, AP Discrepancy resolution, cover loads, handling and management of difficult situations, etc.)\u003c/li\u003e
\u003cli\u003eFinancial Procedures and Operating Metrics (Detention management, research/resolving invoice discrepancies, benchmark rate achievement, automation objectives, expedite decisions and cost, etc.)\u003c/li\u003e
\u003cp\u003e\u003cstrong\u003eESSENTIAL FUNCTIONS AND TASKS:\u003c/strong\u003e\u003c/p\u003e
\u003cli\u003eReview and correct in-bound shipment data integrity, i.e. ISD\u003c/li\u003e
\u003cli\u003eLeverages knowledge and understanding of Modes, Rates, Weights, Volumes, Pallets, Class etc. based on Customer\u0027s shipping requirements\u003c/li\u003e
\u003cli\u003eVerify shipment suitability, e.g. weight, size, product, special shipping requirements and make necessary adjustments\u003c/li\u003e
\u003cli\u003eVerify order readiness for shipments and change mode selection when necessary.\u003c/li\u003e
\u003cli\u003eExecute SPT and/or Shipment Planning when required\u003c/li\u003e
\u003cli\u003eOptimize Customer Orders into shipments in the most cost effective way (SPT and/or Shipment Planning)\u003c/li\u003e
\u003cli\u003eCoordinate and direct shipments and deliveries, including Shipper to Cross-dock, Cross-dock to DC, DC to DC, DC to Store, etc. to improve Customer/Carrier equipment utilization\u003c/li\u003e
\u003cli\u003eIn the event automatic carrier assignment fails, utilize the tools available, e.g. the Freight Allocation Module, to select the appropriate carrier for the load.\u003c/li\u003e
\u003cli\u003eSecure appropriate capacity for load\u003cbr /\u003e
\u003cli\u003eLeverage carrier relationship to influence capacity awards during tight markets\u003c/li\u003e
\u003cli\u003eNegotiate Spot-Rate Contracts for contracted carriers with whom the account does not normally do business.\u003c/li\u003e
\u003cli\u003eInitiate Carrier Contract process with Strategic Development when no other carrier is available to meet capacity needs.\u003c/li\u003e
\u003cli\u003eCommunicate and gain approval for expedite shipments or any rate exceeding account specific benchmark threshold.\u003c/li\u003e
\u003cli\u003eUtilize the Transportation Management System (TMS) to its fullest potential in order to facilitate the life-cycle of an order\u003c/li\u003e
\u003cli\u003eCarrier Relationship Management
\u003cli\u003eEstablish and maintain effective relationships with carriers contracted to the account as well as other carriers operating in your geographical region\u003c/li\u003e
\u003cli\u003eCommunicate On-Time Service and other Carrier Performance to management and/or carrier contact as directed.\u003c/li\u003e
\u003cli\u003eReinforce with Carrier Contacts proper utilization of EDI and the Carrier Portal\u003c/li\u003e
\u003cli\u003eCustomer Relationship Management
\u003cli\u003eEstablish and maintain effective relationships with shippers and receivers through professional and timely communications and inquiry responses\u003c/li\u003e
\u003cli\u003eProvide Rate Quotes for new lanes\u003c/li\u003e
\u003cli\u003eTrain new customer and vendor users on the TMS, leveraging knowledge of customer business practices and workflow\u003c/li\u003e
\u003cli\u003eFinancial and Operating Metrics
\u003cli\u003eIdentify patterns with shipper, receiver and carrier performance and recommend actions for improvement\u003c/li\u003e
\u003cli\u003eResolve financial discrepancies in TMS financials (Carrier invoice does not match in TMS and must be reviewed and make determination; make adjustments in TMS; and, respond to Accounting to deny or approve the additional funds, etc.)\u0026nbsp;\u003c/li\u003e
\u003cli\u003eUpload and maintain current customer benchmark rates in TMS, OCA or SRG.\u003c/li\u003e
\u003cli\u003eUpload and maintain current SRG/OCA rules.\u003c/li\u003e
\u003cp\u003e\u003cstrong\u003eKNOWLEDGE AND EXPERTISE:\u003c/strong\u003e\u003c/p\u003e
\u003cli\u003eThe \u0022I am Transplace\u0022 Way (Protocols for answering the phone, e-mail, IM, etc. etiquette and professional standards)\u003c/li\u003e
\u003cli\u003eGeographical Expertise (Geographical understanding of the continental US, Mexico and Canada. Understanding of mileage as it relates to the passage of time, including DOT \u0026amp; Speed governance, including Transit time difference based on mode)\u003c/li\u003e
\u003cli\u003eIndustry Expertise (Transportation industry knowledge, including key terminology; and, general knowledge of primary customer industries)\u003c/li\u003e
\u003cli\u003eKnowledge of Microsoft Tools (Ability to leverage Excel and other MS programs, including Word, Outlook, Lync, etc.)\u003c/li\u003e
\u003cli\u003eKnowledge of the Customer\u0027s Business (Knowledge and understanding of the customer product, ability to flowchart the customer\u0027s basic supply chain, speak the customer\u0027s language and understand the customer\u0027s key service measures, etc.)\u003c/li\u003e
\u003cli\u003eTransplace Expertise (Understand and know the Mission, Values and Goals, organizational structure, company history, how we function internally, administration, best practices, processes, behavior, the complete Transplace order-to-cash, etc.)\u003c/li\u003e
\u003cli\u003eWorking Knowledge and Utilization of the Transplace TMS\u003cbr /\u003e\u003cstrong\u003e\u003c/strong\u003e\u003c/li\u003e
\u003cli\u003eReporting and Analytics (Ability to run BI reports; validate information; understand report, and offer feedback and deliver insights to your manager and or customer contacts on the information contained within the report)\u003c/li\u003e
\u003cli\u003eBasic Math (Includes aptitude to learn how to calculate mileage as it relates to the passage of time\u003c/li\u003e
\u003cli\u003eService Orientation (Commits to and enjoys providing exceptional service to internal and external customers)\u003c/li\u003e
\u003cli\u003eThis job will/will not require travel\u003cbr /\u003e\u003cstrong\u003e\u003c/strong\u003e\u003c/li\u003e
\u003cp\u003e\u003cstrong\u003eEXPERIENCE :\u003c/strong\u003e\u003c/p\u003e
\u003cli\u003e2 \u0026ndash; 4 Years of in Customer Service experience within the Transportation or Logistics Industry\u003c/li\u003e
\u003cli\u003eBachelor\u0026rsquo;s degree in Transportation Logistics or Supply Chain Management along with demonstrated customer service mindset may be substituted for work experience requirements\u003c/li\u003e
\u003cli\u003eHigh School Diploma or General Education Equivalent\u003c/li\u003e
\u003cp\u003e\u003cstrong\u003eABOUT TRANSPLACE\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003eTransplace constantly strives to exceed the transportation expectations of our customers, from consumer packaged goods, chemical and petroleum companies, to discrete manufacturing and retail. Our goal for global supply chain excellence is outlined in our Mission and supported by our Core Values and Executive Leadership.\u003c/p\u003e
\u003cp\u003eFollow the company on Twitter, Facebook and the Transplace Industry Blog: \u003cbr /\u003e\u003ca href=\u0022\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003e\u003c/a\u003e\u003cbr /\u003e\u003ca href=\u0022\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003e\u003c/a\u003e\u003cbr /\u003e\u003ca href=\u0022\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003e\u003c/a\u003e\u003c/p\u003e
OPPORTUNITY EMPLOYER\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003eEqual Employment Opportunity has been, and will continue to be, a fundamental principle of Transplace, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law.\u003c/p\u003e,EqualOpportunityEmployerDescription:null,PayTransparencyPolicyStatement:null,MatchScore:1.0,HasApplied:false,ApplicationJobBoardName:null,ApplicationJobBoardId:null,DateApplied:null,Salaried:true,CompensationAmount:null,PublishingStatus:1,Links:[],BehaviorCriteria:[],MotivationCriteria:[],EducationCriteria:[],LicenseAndCertificationCriteria:[],SkillCriteria:[{Required:false,SkillId:6975df67-7294-4d36-a4e9-7335083f9448,SkillName:Customer Service,SkillDescription:null,MinimumScaleValueId:55f7d07e-50f0-bfe9-6f08-8c019ed09026,MinimumScaleValueCode:Expert,MinimumScaleValueDescription:Expert,MinimumScaleValue:5},{Required:false,SkillId:9a22315d-add3-4c59-bc22-0b6b5997f51f,SkillName:Data Analysis,SkillDescription:null,MinimumScaleValueId:55f7d07e-50f0-bfe9-6f08-8c019ed09026,MinimumScaleValueCode:Expert,MinimumScaleValueDescription:Expert,MinimumScaleValue:5},{Required:false,SkillId:3e38bb05-50c3-4b73-9880-6faf1de59055,SkillName:Basic Math,SkillDescription:null,MinimumScaleValueId:55f7d07e-50f0-bfe9-6f08-8c019ed09026,MinimumScaleValueCode:Expert,MinimumScaleValueDescription:Expert,MinimumScaleValue:5}],WorkExperienceCriteria:[],JobBoardMemberships:[{JobBoardId:519468c3-752b-4088-8a2b-421c015f9556,PublishedInternal:true,PublishedExternal:true,ExternalPostedDate:2021-06-18T07:49:50.016Z,InternalPostedDate:2021-06-18T07:49:50.016Z}],AssessmentUri:null,AssessmentStatus:null,OpportunityIsClosed:false,TravelRequired:null,TravelDescription:null,SupervisorName:null,Assessments:[],ApplicationId:null,CompensationAnnualMinimum:null,CompensationAnnualMaximum:null,CompensationHourlyMinimum:null,CompensationHourlyMaximum:null,CompensationCurrency:null});

Company info

Transplace, Inc.
Website :

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