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Job Details

Digital Product Manager

Company name
Univar USA Inc.

Location
Downers Grove, IL, United States

Employment Type
Full-Time

Industry
Manager, Product Management, Logistics, Operations

Posted on
Dec 04,2019

Valid Through
Mar 18,2020

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Profile

11993

Want to work for a company that is reimagining distribution? Join

Univar Solutions

, the premier global distributor of chemicals and ingredients. Our goal is to function as a direct extension of our customers’ teams; to serve as an ally in their quest of business success.

At

Univar Solutions

, we’re building on our more than 90 years of experience and drawing on deep resources – inventory and logistics experts, scientists, PhDs, procurement, customer service, sales and marketers-to deliver consultative services and an unmatched portfolio to solve customers’ formulation and operational challenges. When you work for Univar Solutions, you’ll play an important role in shaping how we deliver more than chemical and ingredients.

Primary Purpose:

Do you have a passion for building brand new service offerings powered by emerging technologies like IoT and AI? Are you looking for your next big opportunity to make a difference and redefine an industry?

At

Univar Solutions

our vision is to redefine distribution and be the most valued chemical and ingredient distributor on the planet. We are seeking to add a

Digital Product Manager

– Replenishment Solutions

to our team. This is a brand-new role within the organization that will help the enterprise reach the next generation of digital transformation by being relentlessly focused on creating capabilities that eliminate the need for our customers to manage inventory and to manually reorder our products. We are looking for a genuinely curious thought leader who will immerse himself/herself in our current replenishment service offerings and challenge the status quo to launch new industry leading digital products and services. The ideal candidate will have experience in building vendor / customer managed inventory solutions that utilize IoT technology to serve customers and internal users.

This role will be responsible for creating and owning the product roadmap to enable capabilities that deliver auto-replenishment services to our customers, real-time visibility into inventory consumption, efficient route planning and optimization and efficient internal processes to support a high-level of customer service. The incumbent will:

Partner with business unit and supply chain stakeholders to understand and map existing processes, identify opportunities and use a hypothesis-driven approach to deliver measurable, high-impact outcomes.

Build the business case: Create justification for new investment / development; be accountable to deliver the proposed value, benefits, and objectives; align the product strategy and roadmap with value to be delivered

Deliver the product strategy and roadmap: define the product vision, product market fit, identify its focus, how we will get there, and the sequence of activities required to meet the vision of providing an exceptional customer experience: This includes: Identifying and defining internal features that control our cost to serve and improve our efficiency

Presenting information to our customers at the right place and right time

Improving the customer experience by leveraging emerging technologies such as AI, IoT, Blockchain

Socialize globally: Understand regional requirements; build partnerships with global business leaders and accelerate adoption of the solution in the enterprise globally

Own the capability: Continuously monitor, review, and improve people, process, technology, and assets used to create value for the enterprise including: Manage stakeholder and customer expectations

Managing and improving data accuracy for accurate customer experience

Establishing and maintaining scalable processes that ensure best practices in implementing the new service offering

Document processes, recommend and implement system and process improvements to enhance the customer experience and productivity

Determine the plan for the sunsetting or integration of old systems to enhance the customer experience

Measure KPIs – defines and reports performance of leading and lagging indicators against product goals

Key Deliverables:

Deliver the product strategy and roadmap that defines the product vision, its focus, how we will get there, and the sequence of activities required to meet the vision. Continue to iterate on the roadmap to create justification for new developments and drive a cross-functional team to deliver the proposed value, benefits, and objectives

Champion design thinking and lean product strategy principles to develop and continuously refine the product backlog

Define and prioritize Epics and User Stories in partnership with the development and UX team to ensure work is aligned with value and the product strategy

Create tools and materials required to promote and socialize and implement the capability throughout the enterprise

Capture customer insights and provide voice of customer feedback to enhance the digital product backlog

Prepare and give detailed data-driven business reviews to senior leadership to provide visibility into progress, socialize learning, and drive additional investment / funding decisions

Performs other related duties as required or requested.

Financial Responsibility:

Build business cases and present opportunities and ROI to gain necessary approval for investments.

Measure and report performance of development efforts against business case assumptions.

Manage projects / initiatives through the stage gate to ensure projects in portfolio are optimized for needs of the business.

Education/Experience/Training:

Bachelor's degree in supply chain, engineering, business or other related quantitative discipline or equivalent work experience.

3 years of relevant work experience in new product introductions, procurement, supply planning, manufacturing, or finance.

3 years of experience creating, iterating, and improving digital products.

Experience leading and/or collaborating with cross-functional team to develop strategies that meet department goals within budget and established timelines.

Experience in developing new products from visioning through strategic decision-making, funding and go-to market strategy.

Strong understanding of distribution industry

Ability to effectively communicate and present to various levels of the organization

Experience as a change agent at senior levels of the organization

Detail and deadline oriented

Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.

Master’s Degree in Business Administration or Master’s in related field of study preferred

Specialized Knowledge/Skills:

Requirements

In-depth knowledge of Agile process and principles

Experience with design thinking and lean product strategy preferred

Understanding of IoT platforms and the challenges that come with implementing digital solutions displaying data from edge devices.

Experience working with product development lifecycle.

Experience across industries in Supply Chain, Logistics, Distribution and manufacturing software product management design and trends.

Behavioral Competencies:

Building Customer Loyalty: Meeting and exceeding (internal or external) customer expectations while cultivating relationships that secure commitment and trust.

Execution and Driving for Results: Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.

Continuous Improvement: Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions

Driving Innovation: Initiating and maintaining strategic relationships with stakeholders and potential partners inside and outside the organization (e.g., customers, peers, cross-functional partners, external vendors, and alliance partners) who are willing and able to provide the information, ideas, expertise, and/or influence needed to advance understanding of business issues and achieve business goals.

Collaborating: Working cooperatively with others to help a team or work group achieve its goals

Physical Demands/Environmental Conditions:

Office environment

Energy for fast-paced, multi-tasking environment

Univar Solutions

is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.

We offer comprehensive benefits to employees including medical, dental, STD, LTD and life insurance, 401k, generous PTO and much more.

#LI-SR1

#GLDR2019

Nearest Major Market:

Chicago

Company info

Univar USA Inc.
Website : https://www.univarsolutions.com

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